FAQ

Each asset is compatible with one or multiple specific software(s). We aim to make these work with as many softwares as possible, but due to the special nature of some assets, a few will only work with a specific software. Be sure to check the description of each product before you purchase. 

Absolutely! All of these assets are a 100% original creation of Creator FX Bundle and our partners, and by purchasing, you obtain a single, non-transferrable license to use this for commercial and personal projects. This doesn’t apply to your friends if you copy our assets and send it to them, though. Trust us, our dad’s a lawyer. 

We can help! Send us an email at support@creatorfxbundle.com

All sales are final. Since digital assets can be copied and distributed, we aren’t able to offer any returns on creator FX Bundle assets. We put lots of love and care into these though, so we’re sure you’ll love them.

Immediately after purchase, you’ll be sent your download link to the email you provided. If you can’t find it, search “Creator FX Bundle” and see if it pops up. If that doesn’t work, check your spam or promotions folder. If that doesn’t work, you probably spelled your own email wrong ;) Send us an email and we’ll sort it out. support@creatorfxbundle.com

Download iZip. We’ve had trouble with zippers getting stuck too, it’s not fun. Kills the mood. Anyway, if your .zip file isn’t unzipping, the best solution we’ve found is called iZip. You can get it here and it should solve the problem for you. https://www.izip.com/

Please refer to the tutorials included in your the files of the product you purchased. If you still can't fix the issue after watching the tutorial or reading the help files, feel free to reach out to our lovely support via email: support@creatorfxbundle.com

Send us an email at support@creatorfxbundle.com and we’ll get you sorted out. We have a wonderful customer service agent working hard to make sure every customer is satisfied. Please be patient and kind :) We appreciate your business and will get you taken care of. Thank you!